Shipping policy

At Herbivana.com, we're committed to providing you with exceptional service by ensuring your order is delivered swiftly and securely. Here's everything you need to know about our shipping methods, costs, delivery times, and policies.Frequently Asked QuestionsWhat are the shipping charges?

• We charge up to $20 for orders under $250.
• Enjoy free shipping on orders over $250 for cost-effective delivery on larger purchases.

How long will my order take to arrive?

• Orders typically arrive within three business weeks after shipment, depending on your location.
• We process and ship orders promptly, and will notify you via email if there are any delays.

Is the delivery discreet?

• Absolutely! We prioritize your privacy by shipping all packages in plain packaging with no indication of the contents.

Do we ship internationally?

• Yes, we offer international shipping worldwide, with a few exceptions.
• Delivery for international orders may take up to four business weeks due to destination and customs processing.

How can I track my shipment?

• You'll receive a tracking link via email within 48 hours of dispatch to monitor your package's journey in real-time.

What happens if my package is lost or damaged?

• Contact our customer support immediately with your order number and details. We'll work with the carrier to resolve any issues.